L’Academy Coaching: Concierge Guidance for Practice Transformation
L’Academy Coaching gives you more than advice; we give you the systems, training, and leadership to transform chaos into predictable growth. Unlike one-off consultants or generic tools, we deliver sustainability that turns clarity into action and action into results.
Contact Us
We will get back to you as soon as possible.
Please try again later.
Replace Chaos With Confidence
More Than Advice, A Clear Path to Results
Most consultants hand you a binder and walk away. LeadWell Coaching is different. We learn your practice, build your roadmap, and stay with you through implementation...until systems stick and results show.
Stabilize Operations
Put structure in place so every role and task is clear...no more dropped steps or constant firefighting.
Build Accountable Teams
Equip your staff with the clarity, training, and systems to execute consistently without leaning on you for every decision.
Strengthen Margins
Increase profitability by eliminating inefficiencies, improving productivity, and making your operations scale-ready.
Reclaim Owner Freedom
Trade daily firefighting for scalable systems that give you clarity, control, and space to lead.
DISCOVER→ DESIGN → DELIVER
Every engagement starts with understanding your unique challenges. We partner with you to design a clear, actionable roadmap—and stay by your side to help you bring it to life step by step.
DISCOVER
We assess your operations, finances, and team dynamics to uncover where chaos hides.
You receive a custom roadmap with SOPs, priorities, and leadership coaching designed for your stage of practice growth.
DESIGN
DELIVER
Our coaches guide you and your team through training, accountability, and execution—until systems stick and results show.
Coaching Outcomes That Matter
Reclaim your time and focus by building a practice that runs on systems—not the owner.
Owner Dependency Reduced
Shift from “biggest employee” to true leader as systems and SOPs take daily chaos off your plate.
Growth Made Predictable
Go from reactive to proactive with clear numbers, processes, and visibility into every part of your practice.
Attract Top Talent & Lower Turnover
Stabilize your team with role clarity, training, and accountability so you’re not constantly rehiring.
Practice Value Elevated
Deliver consistent, high-quality patient experiences—a stable practice today with higher value tomorrow.
LeadWell Coaching Capabilities
Discover the Gaps You Can’t See
Most practices run on hidden inefficiencies—dropped tasks, unclear roles, outdated workflows, and owner dependency. LeadWell Coaching gives you full visibility into the systems, teams, and financial levers that drive performance, helping you fix what traditional consultants and tools miss.
Leadership & Systems
Build clarity and capacity for owners and teams. Strengthen leadership habits and install systems that make growth sustainable.
Clinical & Practice Ownership
Apply proven dental systems from an owner who’s lived the burnout-to-systems journey. Align clinical excellence with business performance.
Marketing Assessment & Alignment
Evaluate marketing efforts, patient growth and practice goals. We identify gaps, assess ROI, and help align marketing to improve case acceptance and profitability.
Operations & Workflow
Streamline workflows across every role. Eliminate bottlenecks, clarify responsibilities, and create efficient daily operations.
Finance & Profitability
Gain clarity on margins, write-offs, and productivity. Build financial systems that protect profitability and scale with confidence.
Sales & Patient Growth
Attract and retain high-value patients with systems that strengthen case acceptance, reduce PPO dependency, and increase revenue.
Technology & Cybersecurity
Ensure your practice technology, data, and IT infrastructure support growth while staying regulatory compliant and secure.
Administration & Team Management
Stabilize scheduling, patient experience, and administrative processes. Build frontline accountability and consistency.
The LeadWell Coaching Difference
Big consultancy discipline.
Built for dentistry.
Our coaching bench brings together proven dentists, systems experts, and functional coaches across sales, finance, operations, and administration. Together, we partner with you to stabilize, scale, and thrive on your terms.
But coaching is just the start. Every engagement is powered by the
LeadWell Operating System:
SOFTWARE
SOPHIE AI
Your intelligent hub for SOPs, workflows, and execution tracking. Coaching creates the roadmap and SOPHIE AI ensures it sticks.
Learn more→
L'ACADEMY
COURSES
Our training courses develop both owners and teams. Coaching shows the path and L’Academy equips your people to walk it.
Learn more→
COACHING
The human layer that guides, corrects, and accelerates transformation.
✅ Coaching give you the immediate support to adopt new systems.
✅ Courses builds team-wide engagement so systems actually work.
✅ Software locks in the results with ongoing visibility & team performance.
Together, these pillars reinforce each other to turn clarity into execution, execution into results, and results into predictable growth.
Why This Matters
1
SOLUTION
SOPHIE AI locks it all in as the backbone of your practice: centralizing SOPs, streamlining operations, and automating execution.
Personalized Engagement
Through regular strategy sessions, your LeadWell team reviews progress, identifies opportunities, and ensures every improvement is optimized for your practice.
Concierge-Led Coaching Experience
Meet Head of Services: Kristen Davis
Kristen is a strategist and operator who has spent her career helping leaders get unstuck by building clarity and capacity in their teams.
At LeadWell, she directs our Concierge Coaching Team (CCT)—your single point of contact for transformation.
Your CCT learns the nuances of your practice, designs a tailored Practice Journey around your business objectives, and stays with you through implementation to eliminate chaos and make growth predictable.
Your Dedicated Coaching Team
- Kristen Davis — Leadership & Systems Coach
- Dr. Pauline Le — Dentist & Systems Coach
- Joe Procopio — IT & Cybersecurity Coach
- Alexandra Diaz — Sales Coach
- Jennifer Hamilton — Finance Coach
- Nara Ly — Operations Coach
- Anna Ancheta — Admin Coach
Together, this multidisciplinary team delivers an experience that rivals the big firms, purpose-built for the business of dentistry.
"Kristen and team are an amazing gift and talent. They will help any dental organization or dentist achieve their dreams and beyond."
Christina Quigley, Dental Operations
Who Coaching Helps
Whether you need hands-on guidance, custom SOPs, or training that sticks, LeadWell’s L'Academy services help you build a practice that thrives at every stage—on your terms.
The results you'll be talking about...
“I always dreamed of stepping back without the business falling apart. With the systems in place, I finally have options: keep scaling, step back, or prepare for a premium exit. For the first time, I feel in control of my future.”
— Office Manager
“I used to feel like everything depended on me — every patient, every decision, every fire. Now, my team runs the day-to-day. I finally feel like a business owner, not just a dentist with too many responsibilities.”
— Practice Owner
“Before, every time we tried to grow, something broke — staff, systems, margins. Now we have a clear plan and the right systems in place. Growth actually feels exciting again instead of exhausting.”
— Director of Operations, Dental Group
“I always dreamed of stepping back without the business falling apart. With the systems in place, I finally have options: keep scaling, step back, or prepare for a premium exit. For the first time, I feel in control of my future.”
— Office Manager
“I used to feel like everything depended on me — every patient, every decision, every fire. Now, my team runs the day-to-day. I finally feel like a business owner, not just a dentist with too many responsibilities.”
— Practice Owner
"Our practice management software tracks clinical operations, but it doesn’t run the business operations. This bridges the gap between numbers and what actually happens day to day — the piece we didn’t know we were missing."
— Regional Manager
"It’s finally possible to scale best practices across all of our locations. What used to be guesswork is now consistent, measurable, and repeatable."
— Managing Partner, Private Equity
"I didn’t want to sell just to survive. With the right systems and support, I finally have clarity and can grow on my own terms."
— Practice Owner
"Our practice management software tracks clinical operations, but it doesn’t run the business operations. This bridges the gap between numbers and what actually happens day to day — the piece we didn’t know we were missing."
— Regional Manager
"It’s finally possible to scale best practices across all of our locations. What used to be guesswork is now consistent, measurable, and repeatable."
— Managing Partner, Private Equity
Your Next Step: End Chaos With Coaching
L’Academy Coaching is your single point of contact for practice transformation. Our team learns your practice, designs your roadmap, and stays with you through execution...so systems, training, and leadership habits actually stick.
